In an effort to develop stronger connections with customers, organizations utilize new communications channels including email, text messaging and web-based applications, such as personalized URLs (PURLs)... View More
At the recent 13th Annual Toner Printing Conference, sponsored by the Information Management Institute, a number of speakers presented analysis of the markets served by toner-based printing. The trend... View More
Despite the tough economic conditions, the latest report by Davidson Consulting, "Computer-Based Fax Markets, 2008-2013," shows that the fax server industry remains healthy. The overall 2008 fax server... View More
Keeping track of our financial affairs is a challenge at the best of times. Bills, statements, notices and letters from the bank seem to fly through the letter slot with dizzying frequency and in no particular... View More
Why should we focus on the privacy of recipient information in transaction document production? We do so because the people who pay to have it produced are very worried about it. Many have been put through... View More
Price Guarantee Is the price guaranteed for the life of the contract? If not, how will the price be adjusted? Minimum Commitment Do design changes affect it? If you buy one billion forms over five years,... View More
RISO, Inc. will demonstrate advanced full-color inkjet printing with two RISO ComColor® models, the 9050 and 7050, as well as feature high-speed duplicating technology at Booth 2238 during Graph Expo... View More
The magnetic ink character recognition (MICR) market is proving to be tremendously resilient in the face of daunting challenges. Despite declining check volumes around the world, millions of MICR documents... View More
Now more than ever, companies are calling on managed print services (MPS) providers like Xerox to save money and spur growth. CIOs and IT managers recognize the need to proactively manage printed output,... View More
Over our last 30 years in the industry, we have seen that transaction document production has dramatically changed. The original environment was much like the Wild West; lots of activity but not much structure.... View More
It's surprising to see any reluctance in the workplace to exploit mobility. While businesses are being revolutionized by smartphones, tablets and easy access to the cloud, many managers have a wait-and-see... View More
Producing bills, statements and other transactional documents was one of the earliest applications of high-volume digital printing and today remains an important market for digital providers. INTERQUEST... View More
Segment Your Strategy by Workforce Needs: Not everyone wants or needs mobile access. Segment your workforce to determine who has the greatest mobile content access needs. Frame Mobile Strategies Around... View More
For the past year and a half, Madison Advisors has been tracking and reporting on the fact that the enterprise market is shifting away from traditional, paper-based communications to alternate channels... View More
Know That Implementing Managed Print Services (MPS) Is a Work in Progress: Managed print services are not something you buy and install, but rather a life cycle that you engage in to gradually optimize... View More
"If the rate of change on the outside exceeds the rate of change on the inside, the end is near." - Jack Welch Change and innovation in our industry used to come from within. For instance, engine manufacturers... View More
Videk, a worldwide leading provider of solutions for document integrity and image quality assurance print verification systems, takes the ninth place spot on the Rochester Top 100 ranking of the regions... View More
Enterprise software has aimed to remove friction, reduce reliance on technical resources and put more control in the hands of the teams who understand the task at hand
AI has dominated headlines for the past few years in the regulated communications space, and in many ways, deservedly so. It can automate processes, personalize at scale and accelerate the production
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
