@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); Prescriptions for common customer intelligence maladies Customer intelligence is one of those bandied about terms that benefits from... View More
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); While some remnants of skepticism may yet persist, cloud computing is here to stay—at least until the next "big thing" comes... View More
Thunderhead.com announced it has launched its first cloud application, ONE Correspond for Salesforce, on salesforce.com's AppExchange, helping to accelerate the market shift to the next cloud computing... View More
Last week, Google announced Google Drive as a solution to store, share and synchronize content across multiple devices. Big deal? Yes, this could be a very big deal. Why? Here's the deal: Up until now,... View More
OpenText (NASDAQ: OTEX, TSX: OTC) today announced the general availability of OpenText Tempo and introduced Tempo Express Edition, a new offering that lets companies quickly set up a private solution for... View More
The cloud can drastically reduce the costs of storing information and implementing applications and is, therefore, a hot topic. However, it is also a controversial one. The cloud, as a term, is used as... View More
Change is scary. And not just a little — it's really, really scary. What else (besides money) explains why entrenched technologies continue on way past their time? Let's face it, "If it ain't broke... View More
Cima Software, a major provider of a process oriented Information Management software product called DocuClass now offers its powerful and comprehensive solution as a hosted solution to its customers.... View More
Motive Systems, the developer of M-Files easy document management software and the Cloud-based document management service M-Files Cloud Vault, announced that M-Files for Salesforce CRM is immediately... View More
Editor\'s Note: Missed the first installment of the article? Click here for Part I. Major risks of cloud computing So what are the risks involved in cloud computing? These risks fall under four categories:... View More
What is a \"Cloud?\" By way of defining the modern concept of cloud computing, it is useful to note that in computer parlance, \"cloud\" is a synonym for \"domain.\" Indeed, it is both relevant and enlightening... View More
KnowledgeTree, provider of cloud-based document management solutions, announced a product update that strengthens user security and alleviates the problems associated with juggling multiple access passwords.... View More
GlobalPrint Systems, Inc. makes "anywhere" printing available to more mobile phone users with the first true cloud printing application for Androidâ-based SmartPhones. With the new application, GlobalPrint... View More
Toshiba America Business Solutions Inc. (TABS) proudly announced the availability of Fasoo.com Digital Rights Management (DRM) solutions to its direct and independent dealers and their customers. Fasoo.com... View More
The University of California, Irvine Extension announces the availability of a new eight-week online course titled "Cloud Computing," beginning Monday, April 12. The course was created to arm participants... View More
Remember the last time you filled out a mortgage application? If you're like most people, you probably spent hours wrestling with confusing forms, deciphering legal jargon and hunting down supporting
As we reach the midpoint of the decade, it’s clear that the 2020s are testing business leaders with a drive to leverage emerging technologies, evolving customer expectations and a more complex regulatory environment
Over the past 2 short years, the communications industry has been at the forefront of technological innovation, shaping how we connect, share and understand the world around us. Among the plethora of
Efficient document management is essential in high-volume customer support centers, where handling errors can lead to costly mistakes, compliance risks and dissatisfied customers
Most customers prefer digital communications due to convenience. Digital communications arrive faster, enable interactivity and allow for immediate payment options. However, digital customer communica
