Articles Videos
830x539_Rafael
Feb. 1 2023
Content may still be king, but now, the ownership and control over it may very well belong to the people! With new pressures introduced by the European Union's General Data Protection Regulation (GDPR)... View More
Screen Shot 2023-01-05 at 12.12.26 PM
Jan. 5 2023
Europe’s General Data Protection Regulation (GDPR) went into effect in 2018, reflecting both consumer and enterprise concern for data collection, usage and security globally. This complex set of... View More
830x539_Michael
Nov. 8 2018
With the General Data Protection Regulation (GDPR) now the law of the land, many companies are realizing that they still have work to do to achieve compliance with the European Union’s expansive... View More
830x539_Protiviti
Aug. 15 2018
The General Data Protection Regulation (GDPR) has officially gone into effect. Yet, there is still much to learn about the new regulation, as executives and enterprise leaders are quickly discovering... View More
GDPR Compliance
Aug. 8 2018
It's been a little more than two months since the enforcement of the European Union's new General Data Protection Regulation (GDPR) began. This regulation was passed in 2016, requiring all businesses and... View More
GDPR and Paper
May 31 2018
The European Union's General Data Protection Regulation (GDPR) is finally here, as its enforcement deadline went into effect late last week. The GDPR has proven to be a very complex piece of legislation... View More
830x539_Joao
May 17 2018
The General Data Protection Regulation (GDPR) makes its debut in May, and it will be big. For large companies, fines could reach up to four percent of annual global turnover for non-compliance. Many efforts... View More
GDPR
April 26 2018
In May of 2018, a transformative new requirement, the General Data Protection Regulation (GDPR), goes into effect. The GDPR is a regulation issued by the European Commission, the European Parliament, and... View More
OMGDPR - Your Customer Wants Their Data- Now What
Jan. 12 2018
May 25, 2018 will be here sooner than you think. Even if you're located in the US, the General Data Protection Regulation (GDPR) may impact you if you have customers in Europe. Yet, many organizations... View More
830x539_Protiviti
Oct. 16 2017
The General Data Protection Regulation (GDPR) represents possibly the most sweeping change to data protection laws in over 20 years. When it goes into effect on May 25, 2018, the new regulation will impact... View More
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue