Tracey Mustacchio

Tracey Mustacchio is the Senior Vice President of Product and Marketing at Nuance Document Imaging. Throughout her career, she has helped organizations grow by identifying market and customer requirements, fostering purpose-driven innovation, setting development priorities, and increasing awareness and demand for the solutions and services she oversees. Tracey sets the development and go-to-market strategies for Nuance Document Imaging’s full portfolio of desktop, enterprise, and OEM offerings.

Prior to Nuance, her 20-plus-year career focused on leading Product and Marketing teams at large enterprises, like McAfee and IBM, as well as several startups. Most recently, Tracey was at RES, where as SVP of Product and CMO, she was instrumental in repositioning the company to enter a rapidly growing market, boosting annual revenues 25% during her tenure, leading the restructure of the product organization, and laying the foundation for the company’s acquisition. She has a BA in Math/Computer Science and Philosophy from Virginia Wesleyan College.
GDPR and Paper
May 2018
GDPR Is Here: Is Your Paper-Based Data Ready?
BY Tracey Mustacchio
May 31 2018
The European Union's General Data Protection Regulation (GDPR) is finally here, as its enforcement deadline went into effect late last week. The GDPR has proven to be a very complex piece of legislation...
  • health cx
    Navigating Uncertainty
    By John Zimmerer
    Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
  • Getting Billing ‘Just Right’
    By Mitch Anderson
    How much do I owe?  How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. 
  • marquee
    From a Tick Box to Competitive Advantage
    By Liz Stephen and Mia Papanicolaou
    If there’s one thing we’ve learned after decades in customer communications, it’s this: notifications are never “just notifications.”
  • touchpoint
    Why Every Document Is Now a Touchpoint
    By Gary Gregg
    When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
  • resistance
    Turning Resistance into Resilience
    By Angele Taylor
    Resistance to change is a familiar challenge in any transformation initiative, but it becomes especially entrenched in document-heavy environments. These are the systems and workflows that have been b