Jeff Sanchez

Jeff Sanchez is a Managing Director with Protiviti, a global consulting firm. He has extensive experience in sectors such as consumer products, retail, and hospitality. As a world leader in Protiviti's Security and Privacy practice, he has worked with a wide variety of companies on implementing strategies and best practices for meeting compliance and privacy regulations. For the past eight years, he has focused on information security and privacy and remediation consulting and has conducted numerous technical training courses in network security, privacy, PCI compliance, and privacy. Prior to joining Protiviti, he spent 10 years with Arthur Andersen's technology risk consulting practice.

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Aug. 15 2018
The General Data Protection Regulation (GDPR) has officially gone into effect. Yet, there is still much to learn about the new regulation, as executives and enterprise leaders are quickly discovering
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue