Jeff Sanchez

Jeff Sanchez is a Managing Director with Protiviti, a global consulting firm. He has extensive experience in sectors such as consumer products, retail, and hospitality. As a world leader in Protiviti's Security and Privacy practice, he has worked with a wide variety of companies on implementing strategies and best practices for meeting compliance and privacy regulations. For the past eight years, he has focused on information security and privacy and remediation consulting and has conducted numerous technical training courses in network security, privacy, PCI compliance, and privacy. Prior to joining Protiviti, he spent 10 years with Arthur Andersen's technology risk consulting practice.

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Summer Digital Issue 2018
In the Trenches with the GDPR: 3 Early Challenges
BY Jeff Sanchez
Aug. 15 2018
The General Data Protection Regulation (GDPR) has officially gone into effect. Yet, there is still much to learn about the new regulation, as executives and enterprise leaders are quickly discovering
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    Hybrid Test Data Strategies
    By Jennifer Raml
    Test data strategy belongs in boardroom discussions, not buried in technical specifications. But here's what actually happens: executives assume IT has it handled, middle managers inherit whatever st
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    Forms That Fuel Growth
    By Andrew Stevens
    Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro
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    The Agent Is the Interface: How Agentic AI Is Rewriting the Rules of CCM
    By OSG
    2026 isn’t a year of incremental improvements in customer communications. It’s the year AI stops assisting and starts acting, and for CCM practitioners
  • The Next Architectural Leap in Document AI
    By Andrew Bird
    The current state of AI document processing follows a recognizable pattern. An organization crafts a prompt — often quite sophisticated with detailed instructions and examples — passes it to a lar
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    The Essential Role of Welcome Kits in Member Enrollment and Retention
    By Jason Pothen
    Here are the top 7 ways a dynamic, custom welcome kit can help you maintain and grow your membership rates, improve engagement and keep your members satisfied