Annually, IDC publishes a study that provides top 10 predictions for the imaging, printing and document solutions (IPDS) market. We’ve included here the three predictions that focus on business document... View More
Everyone wants to get things done better, faster and cheaper. Yet, many firms are still struggling with multiple manual processes for their publishing review and approvals. A pragmatic approach to process... View More
docSTAR, an award-winning provider of Accounts Payable productivity solutions, will showcase eclipse, its multiplatform AP automation software at Microsoft Dynamics Convergence 2014. The annual conference... View More
Kofax® plc (LSE:KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today announced the launch of Kofax TotalAgility Mailroom... View More
News Facts Kohler Co., one of America’s oldest and largest privately held companies with more than 50 manufacturing locations worldwide, has selected Perceptive Software’s Content and Intelligent... View More
Brainware, Inc., the leading provider of intelligent data capture and enterprise search solutions, announced that Bechtel has selected Brainware Distiller for accounts payable processing automation. "We... View More
IPS announced the availability of IPS Digital Workflow 3.0 third generation, web-based, modular workflow. The IPS cloud-based solution runs on state-of-the-art hardware and server technology, including... View More
KODAK Capture Pro Software will serve as the exclusive front end to an open source, advanced capture solution from Ephesoft, a member of Kodak's Independent Software Vendor (ISV) program. The new software... View More
Fujitsu Computer Products of America, Inc., the market leader in document imaging scanners and services, introduced the latest breakthrough in production-level scanning — the Fujitsu fi-6800. The... View More
Open Text Corporation (NASDAQ: OTEX, TSX: OTC), a global leader in enterprise content management (ECM), announced the release of Open Text Capture Center version 4.0, featuring next-generation document... View More
eCopy, Inc. today extended eCopy ShareScan document imaging software by adding business automation services to improve front office scanning workflows. These services solve the challenges of maintaining... View More
It's in the Technology ADF technology has come a long way in the past few years, and production mailers are able to not only enhance, personalize and track jobs and items, but also monitor, manage and... View More
Customers aren’t contacting your support team because they need help. They’re contacting you because your communications are unclear.This hidden problem — known as failure demand — is driving
We have spent more than two decades in customer communications and we have watched every version of the upgrade cycle in customer communications management (CCM).Templates got more sophisticated, comp
The customer starts an address change on mobile, gets halfway through, switches to the website, and is told they are missing a document they already uploaded. They open chat, where the bot confidently
Over the course of my career as a CIO in a highly regulated industry, I have personally overseen millions of dollars in enterprise content management (ECM) investments. Platforms. Migrations. Integrat
