MHC, a global provider of AI-powered SaaS solutions for document, communication and payment automation, today announced a strategic partnership with BlueCrest, a global provider of automated technolog
Aragon Research Inc. released its annual Aragon Research Globe™ for Workflow and Content Automation (WCA), 2026, evaluating 13 major providers in a market poised for massive transformation. The repo
DCM announced the acquisition of Octacom, a trusted Canadian provider of intelligent document processing, digitization, automation, and business process outsourcing solutions.This marks an important s
As organizations continue investing in ERP, CRM, and HR platforms, a more subtle automation challenge persists just out of view: the critical data powering these systems remains trapped in documents l
Nutrient, the document intelligence company for modern businesses, today announced significant advancements to its Workflow automation platform, expanding how enterprises design, execute, and govern d
In recognition of Records and Information Management (RIM) Month, Docufree, a services-led provider of cloud-based document management and process automation solutions, today spotlights its Human-in-t
ImageSource, the maker of the ILINX® intelligent automation platform, has been named a 2026 Star Performer in the Everest Group Intelligent Document Processing (IDP) Products PEAK Matrix® Assessment
In this volatile market, business leaders are tasked with ensuring business growth, fostering worker satisfaction, and implementing innovations that advance their position in the marketplace... View More
Quadient announced the next step in its evolution as a global software and AI-driven technology leader. Building on this long-standing transformation, Quadient is further positioning its Digital Autom
SER Group today announced it has changed its brand name to “Doxis”, uniting the company under the same brand as its flagship Intelligent Content Automation platform and solutions. The rebrand... View More
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports... View More
Quadient, a global automation platform powering secure and sustainable business connections, announced the signing of an agreement to acquire CDP Communications, a long-standing Quadient partner and o
Solimar Systems announces its participation in PRINTING United Expo 2025, taking place at the Orange County Convention Center in Orlando, FL, October 22–24, 2025. The company will showcase its compr
Quadient has been named a Technology Leader in the SPARK Matrix™: Accounts Payable Automation, 2025 report, an independent market evaluation conducted by QKS Group. This is the third consecutive... View More
SER announces the launch of two powerful solution bundles: Doxis Purchase-to-Pay for SAP and Doxis Order-to-Cash for SAP.Manual workflows or ineffective legacy automation, now combined with exploding... View More
Automation Anywhere announced it has been recognized as a 2025 Gartner Peer Insights™ Customers' Choice for Intelligent Document Processing (IDP) solutions. This distinction is based on feedback... View More
OpenText™ continues to set the benchmark in Information Management with its AI-first strategy, leveraging agentic AI and its suite of Aviator solutions. By embedding AI-driven automation into divers
Customers aren’t contacting your support team because they need help. They’re contacting you because your communications are unclear.This hidden problem — known as failure demand — is driving
We have spent more than two decades in customer communications and we have watched every version of the upgrade cycle in customer communications management (CCM).Templates got more sophisticated, comp
The customer starts an address change on mobile, gets halfway through, switches to the website, and is told they are missing a document they already uploaded. They open chat, where the bot confidently
Over the course of my career as a CIO in a highly regulated industry, I have personally overseen millions of dollars in enterprise content management (ECM) investments. Platforms. Migrations. Integrat
