Accusoft, a software company specializing in document viewing, processing, and automation technologies for integration into Enterprise Content Management (ECM) solutions, has launched Document Q&A... View More
Reveille Software announced the launch of Reveille Sentry for Microsoft 365. This innovative solution enhances observability and control over M365-based intelligent automation platforms, filling a cri
Quadient, a global automation platform powering secure and sustainable business connections, announced today a new contract with a North American global leader in financial services... View More
M-Files unveiled the M-Files Knowledge Work Automation Capability Maturity Model (CMM) and introduced a toolkit to help organizations assess where they are in their digital transformation journey for... View More
Reveille Software (Reveille), a leader in management and monitoring solutions for Intelligent Process Automation-based applications, today announced a partnership with ABBYY, a global leader in purpos
I have had the pleasure of working in the information management and process automation fields for near 40 years. During this time, I held many different positions, two of which really opened my eyes... View More
Automation Anywhere, a leader in AI-powered automation, expanded its collaboration with Microsoft through the integration of Microsoft Azure OpenAI Service within Automation Anywhere's new AI + Au... View More
Smart Communications™ announced that it has been named a Leader in The Aragon Research Globe™ for Workflow and Content Automation (WCA), 2024 for the fifth consecutive year... View More
Smart Communications™ has been named a Leader in The Aragon Research Globe™ for Workflow and Content Automation (WCA), 2024 for the fifth consecutive year. The new report evaluates 12... View More
Reveille Software announced the integration of its Reveille platform with HaloPSA, a premier Professional Services Automation (PSA) software... View More
Quadient announces the signing of significant contracts in the first quarter of the 2024 fiscal year for its Intelligent Communication Automation software solutions in the U.S. healthcare sector. Thes
Quadient is expanding its Quadient Experience Partner Program to include the company’s financial automation solutions. Previously focused on Quadient’s CCM solutions, the new program brings... View More
KnowledgeLake continues to transform enterprise automation by introducing cutting-edge zero-shot classification and extraction capabilities. Part of the new Lake Aurora release, KnowledgeLake has pion
IRVINE, Calif.— (BUSINESS WIRE) Today marks the beginning of an exciting new chapter in our 40-year history: Kofax is now Tungsten Automation. This new name embodies the characteristics of our workf
Kodak Alaris and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, announced a partnership today. Under the agreement, Carahsoft will serve as Kodak Alaris’ Public Sector... View More
In today's hyper-competitive business world where enterprises are always looking for an edge, AI-powered intelligent automation has rapidly evolved in recent years... View More
In this volatile market, business leaders are tasked with ensuring business growth, fostering worker satisfaction, and implementing innovations that advance their position in the marketplace... View More
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, will showcase a range of workflow automation solutions that enable organiz
Kofax® recently unveiled a new Azure OpenAI connector for TotalAgility on the Kofax Marketplace. TotalAgility, the leading platform for content-intensive intelligent automation workflows... View More
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire
Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s journey. It’s not mine, not ours and not yours....
Customer Communications Management (CCM) is in serious need of transformation. Today’s customers expect more than basic personalization — they demand relevance, empathy and immediate access to information that speaks directly to them at the...
In an era defined by digital acceleration, remote work and ubiquitous cloud services, cybersecurity threats have evolved from isolated IT incidents to strategic business risks. Cybercriminals have gro
