Square 9 Softworks has announced the release of InquireAI, a ground-breaking generative AI-powered capture automation solution designed to completely streamline how your organization works with data... View More
Adeptia, the intelligent data automation company that helps enterprises manage first-mile data at scale to power smarter business operations, introduced AIDP... View More
A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth
Quadient, a global automation platform powering secure and sustainable business connections, announces the release of advanced AI capabilities designed for crafting and orchestrating highly personaliz
Change is the only constant when it comes to IT applications. Specifically for Enterprise Content Management (ECM) and Robotic Process Automation (RPA), proper knowledge is a necessity before inevitab
Quadient, a global automation platform powering secure and sustainable business connections, and Nuvei, a leading global payments company, announced a strategic technology partnership to enhance cloud
A dashboard that consolidates data from all of your applications and systems into a single view is critical to optimizing performance and avoiding dangers... View More
Intelligent automation is a business-driven approach that organizations use to rapidly identify, vet and automate as many business processes as possible... View More
Quadient announced today that it has been selected by a U.S. government agency to modernize its mail automation infrastructure in a contract valued at c.$1.6 million. This follows a previous announcem
SMA Technologies announced the acquisition of Encapture, an intelligent document processing and image lifecycle management company that enhances SMA’s automation solutions for financial institutions
One half of all enterprises will use integrated intelligent automation technologies to optimize digital efficiencies by 2026, say analysts with Information Services Group (ISG) (Nasdaq: III), a leadin
A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations... View More
Quadient, a global automation platform powering secure and sustainable business connections, announced a large U.S. federal government agency has awarded Quadient a contract worth nearly $1 million fo
Quadient, a global automation platform powering secure and sustainable business connections, announced today a new €6.5-million deal with one of the world’s largest publicly traded property... View More
Quadient has been recognized as a Technology Leader in the “SPARK Matrix: Accounts Payable Automation” report, a detailed analysis of the accounts payable (AP) automation market by independent... View More
Accusoft, a software company specializing in document viewing, processing, and automation technologies for integration into Enterprise Content Management (ECM) solutions, has launched Document Q&A... View More
Reveille Software announced the launch of Reveille Sentry for Microsoft 365. This innovative solution enhances observability and control over M365-based intelligent automation platforms, filling a cri
Quadient, a global automation platform powering secure and sustainable business connections, announced today a new contract with a North American global leader in financial services... View More
M-Files unveiled the M-Files Knowledge Work Automation Capability Maturity Model (CMM) and introduced a toolkit to help organizations assess where they are in their digital transformation journey for... View More
Customers aren’t contacting your support team because they need help. They’re contacting you because your communications are unclear.This hidden problem — known as failure demand — is driving
We have spent more than two decades in customer communications and we have watched every version of the upgrade cycle in customer communications management (CCM).Templates got more sophisticated, comp
The customer starts an address change on mobile, gets halfway through, switches to the website, and is told they are missing a document they already uploaded. They open chat, where the bot confidently
Over the course of my career as a CIO in a highly regulated industry, I have personally overseen millions of dollars in enterprise content management (ECM) investments. Platforms. Migrations. Integrat
