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Jan. 25 2024
IRVINE, Calif.— (BUSINESS WIRE) Today marks the beginning of an exciting new chapter in our 40-year history: Kofax is now Tungsten Automation. This new name embodies the characteristics of our workf
Dec. 12 2023
Kodak Alaris and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, announced a partnership today. Under the agreement, Carahsoft will serve as Kodak Alaris’ Public Sector... View More
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Nov. 15 2023
In today's hyper-competitive business world where enterprises are always looking for an edge, AI-powered intelligent automation has rapidly evolved in recent years... View More
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Oct. 27 2023
In this volatile market, business leaders are tasked with ensuring business growth, fostering worker satisfaction, and implementing innovations that advance their position in the marketplace... View More
Oct. 11 2023
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, will showcase a range of workflow automation solutions that enable organiz
Sept. 13 2023
Kofax® recently unveiled a new Azure OpenAI connector for TotalAgility on the Kofax Marketplace. TotalAgility, the leading platform for content-intensive intelligent automation workflows... View More
Aug. 24 2023
Quadient announces the integration of its Intelligent Communication Automation (ICA) platform with Microsoft Azure AI... View More
June 20 2023
Smart CommunicationsTM announced that it has been recognized as a Leader by the analyst firm, Aragon Research in its new report, The Aragon Research GlobeTM for Workflow and Content Automation (W... View More
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June 1 2023
Entities operating within the finance and accounting sector have been some of the most fervent adopters of automation technologies... View More
March 15 2023
Quadient announces growth momentum for its Intelligent Communication Automation solutions among public sector organizations across major geographies. In the 2022 fiscal year that closed January 31, 20
March 6 2023
According to new research of more than 400 professionals more than 80% of respondents cited the benefits of intelligent automation. The survey found that workflow inefficiencies remain one of the bigg
Feb. 8 2023
KnowledgeLake announces the immediate availability of its “Ontario” Update through the company’s cloud-first software platform.The Ontario update expands the KnowledgeLake platform’s... View More
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Jan. 10 2023
The cost of compliance has skyrocketed in recent years. According to Forbes, banking regulatory costs will rise from 4% to 10% of banking revenue by 2021... View More
Jan. 4 2023
Quadient announces the largest contract for its Intelligent Communication Automation (ICA) solutions, with the signature of a two-year contract extension with one of the top 5 global healthcare insura
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Dec. 19 2022
Most organizations can benefit from revisiting their document automation solutions and processes, but run into barriers when it comes to implementation. Cost is just one major factor, and that’s... View More
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Nov. 2 2022
The printing industry continues to face severe supply chain challenges. While sales are expected to grow, most printers do not expect it to translate into profitability due to rising costs and... View More
Aug. 30 2022
Kodak Alaris has announced a new partnership with Square 9 Softworks, a leading provider of award-winning process automation solutions. The two companies are offering a free Kodak S2060w Scanner with... View More
Aug. 18 2022
Kofax® (or the “Company”), a leading supplier of Intelligent Automation (IA) software for digital workflow transformation, backed by TA Associates (“TA”) and Clearlake Capital... View More
June 16 2022
Racami has received ISO 27001 certification for its hybrid business communications, workflow automation, payments, and customer experience platform, Alchem-e™."Our customers put tremendous eff... View More
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May 17 2022
Today’s organizations are tasked with identifying new ways to create a more productive and streamlined workforce. Workflow automation has emerged as a legitimate solution, eliminating human errors... View More
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue