While every DOCUMENT Strategy Forum (DSF) conference is a great learning and sharing experience for those of us who own, execute, and manage customer communications, this last one in Boston marked a real... View More
Today’s teams need powerful business practices and tools to help them stay organized and collaborate in real time. Two organizations in particular have risen to solve these problems for businesses... View More
OpenText is a behemoth provider of enterprise information management—well known for its habit of scooping up companies that match its particular skillset and market alignment, including some former... View More
The recent conviction of former Autonomy Chief Financial Officer Sushovan Hussain of accounting fraud should remind us all of the value of due diligence. However, practicing due diligence isn't just for... View More
In today's fast-paced world, organizations face increasing pressure to optimize productivity and streamline operations. The introduction of Microsoft Copilot represents a quantum leap forward in enterprise productivity, offering a powerful tool that integrates...
In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience. Unfortunately, many organizations are bogged down
Clear, branded, engaging, and 100% accurate—these are the hallmarks of effective customer communications. Yet, for many organizations, creating them at scale remains a challenge
