John Gruber

John Gruber is a Collaboration Engineer and is responsible for helping customers manage and maintain Microsoft Office 365. John brings 10 years of information technology (IT) experience, helping small and large organizations across North America. As an early adopter of Office 365, John has focused on improving productivity and reliability using Microsoft Office 365 for over six years.
Microsoft Teams Offers Free Version
July 2018
Microsoft Takes on Slack, Offers Free Version of Microsoft Teams
BY John Gruber
July 16 2018
Last week, Microsoft announced a new free version of Microsoft Teams. Rumors of a free tier have been circulating for months, and this
Microsoft Planner
June 2018
Looking for a Lightweight Workflow Automation Tool? Try Microsoft Planner
BY John Gruber
June 27 2018
Today’s teams need powerful business practices and tools to help them stay organized and collaborate in real time. Two organizations in particular have risen to solve these problems for businesses...
Office365
April 2018
What Is Office 365?
BY John Gruber
April 17 2018
Office 365 is Microsoft’s cloud for businesses. Designed around productivity and collaboration, Microsoft has integrated over 30 apps into the cloud platform. From email, file storage, and secure...
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    Data Privacy & Sovereignty
    By Eric Riz
    The rapid expansion of artificial intelligence (AI) has ushered in an era of unprecedented data collection, processing and utilization. While this has propelled innovation, efficiency and convenience
  • AI
    AI Is Shaping the Future of Translation in Communications
    By Patrick Kehoe
    Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
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    Striking a Balance
    By Liz Stephen and Mia Papanicolaou
    A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth
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    Intelligent Orchestration
    By Gary Gregg
    Seamless and personalized customer interactions are no longer just a competitive advantage — they’re an expectation. Whether a customer is applying for a credit card, opening a bank account, or on
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    Going To the Cloud for ECM? Know Before You Go
    By Brian DeWyer
    Change is the only constant when it comes to IT applications. Specifically for Enterprise Content Management (ECM) and Robotic Process Automation (RPA), proper knowledge is a necessity before inevitab