John Gruber

John Gruber is a Collaboration Engineer and is responsible for helping customers manage and maintain Microsoft Office 365. John brings 10 years of information technology (IT) experience, helping small and large organizations across North America. As an early adopter of Office 365, John has focused on improving productivity and reliability using Microsoft Office 365 for over six years.
Microsoft Teams Offers Free Version
July 16 2018
Last week, Microsoft announced a new free version of Microsoft Teams. Rumors of a free tier have been circulating for months, and this
Microsoft Planner
June 27 2018
Today’s teams need powerful business practices and tools to help them stay organized and collaborate in real time. Two organizations in particular have risen to solve these problems for businesses...
Office365
April 17 2018
Office 365 is Microsoft’s cloud for businesses. Designed around productivity and collaboration, Microsoft has integrated over 30 apps into the cloud platform. From email, file storage, and secure...
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue