Managing the Transactional Shift
By Andy Young
In the transactional print world, there is a change happening, but nobody is talking about it
It’s Time to Revolutionize Your Customer Communications with AI
By Jesse Lujan
Clear, branded, engaging, and 100% accurate—these are the hallmarks of effective customer communications. Yet, for many organizations, creating them at scale remains a challenge
Maximizing Customer Experience Through Personalized Document Communication
By Matt Ream
With increasing competition both in person and online, businesses have found a need to improve the customer experience throughout each transaction
Has the AI Revolution Given Us the Paperless Office?
By John Bates
The enduring relevance of document management in today's business world is remarkable — so much so that it has led to a notable shift in market categories. Leading research and advisory firm Gartne

Messagepoint Inc. announced it has been named a Leader in the IDC MarketScape: Worldwide Intelligent Customer Communications Management 2024 Vendor Assessment (Doc #US51359124, December 2024) and the

Concord Technologies enters strategic partnership with Konica Minolta Healthcare

Concord Technologies (“Concord”), a provider of Secure Document Exchange, Intelligent Document Processing, and Interoperability solutions, has entered into a comprehensive, partnership with...

SMA Technologies Acquires Encapture, Adding Intelligent Document Processing (IDP) to its Automation Capabilities

SMA Technologies announced the acquisition of Encapture, an intelligent document processing and image lifecycle management company that enhances SMA’s automation solutions for financial institutions