Last month, I put forth the values of QR codes as a marketing tool and as a real-world interface to your Internet presence through your customer, or potential customer's, smart phone. After penning that,... View More
Bottomline Technologies (NASDAQ: EPAY), a leading provider of collaborative payment, invoice and document automation solutions, announced it is making its Paymode-X functionality available in the WebSeries®... View More
Pitney Bowes Management Services, Inc. (PBMS), a wholly-owned subsidiary of Pitney Bowes Inc. (NYSE:PBI), today announced that is has been ranked as one of the world's top outsourcing companies by the... View More
Enterprise software has aimed to remove friction, reduce reliance on technical resources and put more control in the hands of the teams who understand the task at hand
AI has dominated headlines for the past few years in the regulated communications space, and in many ways, deservedly so. It can automate processes, personalize at scale and accelerate the production
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
