Content management systems often are deployed within a single department (such as legal or marketing) and therefore are implemented with a focus on the needs of specific and even isolated audiences. The... View More
Chief marketing officers face many challenges in today's business world—the advent of social media, the growth in use of smartphones and the vastness of global markets with different priorities,... View More
If you are in the market for a software tool to help you manage and publish enterprise web content, you are in luck, as the global web content management world is vibrant, growing and awash with options.... View More
We seem to be entering a post-email age where instant messages (IM), text messages (SMS) and social media are sweeping into the business world, and important discussions and decisions are being made outside... View More
Faced with increasingly complex document and information management needs, many organizations are exploring socalled enterprise content management (ECM) suites. The idea of ECM is simple: have one place... View More
The divide between "enterprise content management suite" platform vendors and more specialized document management product suppliers is becoming more pronounced in 2010, giving buyers more choices to address... View More
Open Text Corporation (NASDAQ: OTEX, TSX: OTC), the preeminent provider of enterprise content management (ECM) software, announced the availability of a new integration between Open Text Web Experience... View More
Crawford Technologies has expanded its network by adding Perficient, Inc. to its rapidly expanding list of partners. Through this new partnership, Crawford Technologies' state-of-the-art, enterprise content... View More
Enterprise software has aimed to remove friction, reduce reliance on technical resources and put more control in the hands of the teams who understand the task at hand
AI has dominated headlines for the past few years in the regulated communications space, and in many ways, deservedly so. It can automate processes, personalize at scale and accelerate the production
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
