BancTec Inc., a global provider of advanced, high-volume, document and payment processing solutions and services, has enhanced its CenterVision transactional content management platform. The new functionality... View More
CMS Watch announced that it has changed its name to The Real Story Group, a reflection of its long-time tagline, "Get the Real Story." "The new name better reflects what we've been doing for nearly a decade:... View More
Outsell, Inc. of Burlingame, CA and London, the leading research and advisory firm for the information and publishing industries, and Gilbane Group, the leading analyst and consulting firm covering content... View More
According to Forrester's Workforce Technographics US Benchmark survey, Q2 2009, information workers (iWorkers) trust the information and data they find inside their companies almost twice as much as the... View More
Open Text Corporation (NASDAQ: OTEX, TSX: OTC), a global leader in enterprise content management (ECM), announced the release of Vignette Content Management 8, an enterprise-scale web content management... View More
Content management systems often are deployed within a single department (such as legal or marketing) and therefore are implemented with a focus on the needs of specific and even isolated audiences. The... View More
Frost & Sullivan defines dynamic publishing as a value chain of software products that enable the creation, repurposing, publication and delivery of content across a variety of medium. Dynamic publishing... View More
Until recently, component content management (CCM) technology, which allows enterprises to manage text content as componentized chunks of information rather than documents or webpages, has been the domain... View More
We seem to be entering a post-email age where instant messages (IM), text messages (SMS) and social media are sweeping into the business world, and important discussions and decisions are being made outside... View More
Faced with increasingly complex document and information management needs, many organizations are exploring socalled enterprise content management (ECM) suites. The idea of ECM is simple: have one place... View More
The rapid expansion of artificial intelligence (AI) has ushered in an era of unprecedented data collection, processing and utilization. While this has propelled innovation, efficiency and convenience
Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth
