An information management policy clearly lays out what kind of data should be kept, what kind should be deleted and establishes a sound, objective method to apply to company-wide data. So, how do you get... View More
Enhanced expectations for information access have fundamentally transformed the enterprise content management (ECM) landscape due to the rapid adoption of mobile devices and services. Today's document... View More
BancTec, a global provider of advanced, high-volume, document and payment processing solutions and services, has launched the latest version of its CenterVision transactional content management platform.... View More
CMS Watch announced that it has changed its name to The Real Story Group, a reflection of its long-time tagline, "Get the Real Story." "The new name better reflects what we've been doing for nearly a decade:... View More
DocuLex, creator of document and content management software, announces Archive Studio as a convenient replacement solution for the discontinued eCabinet. Additionally, DocuLex is providing conversion... View More
Users of ImageNow by Perceptive Software will find new tools in the latest release of the enterprise software suite to help manage documents and other digital assets throughout their lifecycle. The product... View More
BancTec Inc., a global provider of advanced, high-volume, document and payment processing solutions and services, has enhanced its CenterVision transactional content management platform. The new functionality... View More
DocuLex, creators of content management software, announces the launch of the company's subscription-based managed document services, providing data center infrastructure and amenities to document and... View More
Open Text Corporation (NASDAQ: OTEX, TSX: OTC), the preeminent provider of enterprise content management (ECM) software, announced the release of Open Text ECM Suite 2010, the largest innovation effort... View More
SDL (LSE: SDL), the leading provider of Global Information Management solutions, announced the general availability of SDL Tridion® 2011, the flagship product of SDL's Web Content Management Solutions... View More
Perceptive Software, creator of enterprise content management (ECM) solutions, including ImageNow® document management, imaging and workflow, announced today that the company has expanded its global... View More
Although electronic document and content management applications have been around for decades, companies are continuing to see opportunities to streamline processes, reduce paper and storage and increase... View More
The Danish physicist Niels Bohr was right when he said,"Prediction is very difficult, especially about the future." Perhaps at no time in the history of records management has that been more appropriate... View More
Not only do healthcare organizations have to be concerned with providing quality patient care, poor documentation is another factor that can have a serious impact on healthcare organizations. Healthcare... View More
In terms of earnings, the financial services industry is one of the largest markets in the world. It encompasses a wide variety of businesses and services including banks, securities firms, insurance companies,... View More
According to Forrester's Workforce Technographics US Benchmark survey, Q2 2009, information workers (iWorkers) trust the information and data they find inside their companies almost twice as much as the... View More
Avoid Making a Rash Purchase: Portal server technology isn't right for every project. Internal IT and external web teams should work together to evaluate the investment benefits. Align with Existing... View More
Until recently, component content management (CCM) technology, which allows enterprises to manage text content as componentized chunks of information rather than documents or webpages, has been the domain... View More
Outsell, Inc. of Burlingame, CA and London, the leading research and advisory firm for the information and publishing industries, and Gilbane Group, the leading analyst and consulting firm covering content... View More
Enterprise software has aimed to remove friction, reduce reliance on technical resources and put more control in the hands of the teams who understand the task at hand
AI has dominated headlines for the past few years in the regulated communications space, and in many ways, deservedly so. It can automate processes, personalize at scale and accelerate the production
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
