Articles Videos
Content Services Is More than ECM
March 29 2018
Last year, the debate around the new term "Content Services" was born. To date, most of the talking points focus on the ... View More
DOCStratNews
Feb. 28 2018
Nuxeo, the leading cloud-native Content Services Platform, announced the opening of its Japan office in Tokyo. The new office in Tokyo is part of the company’s commitment to increasing its presence... View More
Content Services - What Is It and Does It Matter
Feb. 27 2018
Just over a year ago, Gartner published a highly provocative blog post claiming that "ECM is now dead (kaput, finite, an ex-market name)." They proposed that we all use the new term "content services"... View More
Why Records Management and E-Discovery Are Adoptin
Jan. 2 2018
According to AIIM, most organizations have three or more repositories for their enterprise content, but the content in one repository rarely works together with content in another. In the off chance it... View More
Content Services Are Evolving
Dec. 18 2017
About a year ago, we reported on the announcement by OpenText on their intention to acquire Dell EMC's Enterprise Content Division (ECD), which includes Documentum, InfoArchive, and LEAP. It was a move... View More
Gartner Magic Quadrant for Content Services
Oct. 31 2017
Gartner announced earlier this year that enterprise content management (ECM) was dead and that the industry’s focus should shift toward content services instead. While this caused some intense debate,... View More
DOCStratNews
Oct. 18 2017
Nuxeo, maker of the leading, cloud-native content services platform, today announced that it was named a visionary in ... View More
DOCStratNews
Sept. 25 2017
Nuxeo, maker of the leading, cloud-native content services platform, announced a strategic partnership with Simflofy, provider of Content Integration Services. The partnership enables Nuxeo’s customers... View More
Bell Curve
Aug. 8 2017
The change in the enterprise content management (ECM) market is a reality. In fact, it’s been happening for some time. ECM has become a service. New vendor landscapes have emerged to support documents... View More
Managing Documents
July 18 2017
There’s a lot of talk about the change in enterprise content management (ECM). There’s change in the name of ECM: One camp wants to call it “Content Services” and another “Intelligent... View More
May 17 2017
Xillio, international specialist in the field of content migration and integration of large business platforms, has been included in the list of cool vendors in the May “Cool Vendors in Content Services,... View More
ECM or Content Services? - DOCUMENT Strategy
Feb. 22 2017
There has been some grumbling in the enterprise content management (ECM) space in recent days. It started with a quiet announcement on Gartner’s blog stating, “ECM is now dead (kaput, finite,... View More
Move over managed print services - DOCUMENT Strate
Jan. 12 2017
Every enterprise today depends on, uses, and exchanges a significant amount of information. Think about it: proposals, contracts, presentations, invoices, orders, reports, daily correspondences, emails,... View More
Analysis_small
Aug. 11 2015
In Forrester’s latest Wave report “ECM Transactional Content Services,” they point to enterprise search and content analytics as the key features that will differentiate which service... View More
July 31 2015
M-Files Corporation, a provider of solutions that simplify how enterprises manage documents and other information, today announced that the company has been positioned as a Strong Performer in The Forrester... View More
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue