Part 1: Conversation with RRD - Can Heavily Regulated Industries Leapfrog into Digital Distribution?

At DSF '19 in Anaheim, CA, DOCUMENT Strategy Editor Allison Lloyd talks with Cynthia Bajana, VP of Sales, Business Communications Solutions at RRD, on how they are taking companies in heavily regulated industries, like insurance and financial services, from traditional print workflows to modern approaches for digital distribution that are scalable and standardized to meet compliance with the regulatory bodies that govern those industries.
  • Every day, large organizations face multiple challenges with the hundreds or thousands of pieces of mail received through the USPS and other carriers, documents that include general business mail, cus
  • Personalizing things is not new. We have engraved items and composed personal letters and communications for centuries, but can we do this economically and efficiently?
  • It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery me
  • Artificial intelligence’s (AI) emergence as a transformation catalyst has redefined the landscape of industries and processes
  • In today’s market, customers have more choices than ever. Robust internet access has made it easier to find alternative providers