2019-07-30

Part 1: Conversation with RRD - Can Heavily Regulated Industries Leapfrog into Digital Distribution?

At DSF '19 in Anaheim, CA, DOCUMENT Strategy Editor Allison Lloyd talks with Cynthia Bajana, VP of Sales, Business Communications Solutions at RRD, on how they are taking companies in heavily regulated industries, like insurance and financial services, from traditional print workflows to modern approaches for digital distribution that are scalable and standardized to meet compliance with the regulatory bodies that govern those industries.
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue
  • Today, executives are excited about the promise of artificial intelligence (AI) to help their businesses grow and innovate, potentially transforming every part of work, delighting customers with new e
  • Personalization is the core of what we do in CCM, and we do this on a scale that still requires specialized software that cannot be replaced by marketing or office editing tools. The number of persona
  • In today's fast-paced business environment, the future of efficiency and productivity is automation