2019-07-28

Part 3: Conversation with RRD - The Convergence of Digital Experience & CCM

DOCUMENT Strategy Editor Allison Lloyd continues her conversation with Cynthia Bajana, VP of Sales, Business Communications Solutions at RRD, from DSF '19 in Anaheim, CA, tackling the subject of these converging technology segments. In this special sit-down, Cynthia covers why companies need to support cohesive customer journeys, the increasing demand for visibility in messages across all channels, and how the traditionally divided worlds of marketing and services are coming together.
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Part 1: Conversation with RRD - Can Heavily Regulated Industries Leapfrog into Digital Distribution?
July 30 2019
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Part 2: Conversation with RRD - How to Overcome Legacy Challenges in the Digital Age
July 29 2019
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Part 3: Conversation with RRD - The Convergence of Digital Experience & CCM
July 28 2019
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