Patrick Kehoe

Patrick Kehoe is Executive Vice President of Product Management for Messagepoint, Inc., an AI-powered customer communications management solution that automates and simplifies the process of migrating, optimizing, authoring, and managing complex customer communications for non-technical (business) users. Patrick has more than 25 years of experience delivering business solutions for document processing, customer communications, and content management. Prior to joining Messagepoint, he held the position of Worldwide Head of OpenText Exstream.

Outside-In
July 2017
Executing a Customer Communications Strategy: Adopt an Outside-In Approach
BY Patrick Kehoe
July 19 2017
The plague of locusts, partisan bickering, and customer communications management (CCM): Do you see a link? Maybe not at first, but after being in the industry for as long as I have, I sure do. Each cause...
Its the Content Dummy
May 2017
It's the Content, Dummy: Are You Using This Weapon to Impact CX?
BY Patrick Kehoe
May 26 2017
In framing one of the key issues during Bill Clinton's 1992 presidential bid, campaign strategist James Carville famously said, "It's the economy, stupid." For document professionals responsible for customer...
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