June 7 2019
Customer communications management (CCM) systems are complicated to implement and maintain for a variety of reasons, but one of the most powerful external forces that adds complexity to these applications... View More
BY Cindy Zuvich
May 30 2019
Establishing a collaborative information governance committee is vital to sustaining a records and information management (RIM) program. In the past, organizations often formed an oversight committee to... View More
BY James Brown
May 28 2019
As voice-enabled devices (like Alexa, Google Home, or Siri) continue to penetrate more and more households, there are tremendous opportunities for businesses to use these capabilities to better serve their... View More
By Bob LarriveeI have had the pleasure of working in the information management and process automation fields for near 40 years. During this time, I held many different positions, two of which really opened my eyes
Generative AI (Gen AI) has captured the imagination of industries worldwide, but the true potential lies in its practical applications
Digital Asset Management (DAM) is a system designed for organizing, storing and retrieving media files and managing digital rights and permissions. DAM systems have become a core component of creative
By Brian DeWyerIs Generative AI tipping the scales in favor of building Enterprise Content Management (ECM) software, or will it ever get to that point?- Information technology has undergone a major transformation in recent years, sparked by the rise of “big data.”
