A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
The potential of generative AI to positively impact how we work and live is massive
You may wonder why an old content management guy is writing about generative AI and LLMs
Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue
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