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DOCUMENT STRATEGY MEDIA ON YOUTUBE
DOCUMENT STRATEGY MEDIA ON YOUTUBE
DOCUMENT STRATEGY MEDIA ON YOUTUBE
Reimagine the Way You Work
Aug. 11 2017
DOCUMENT STRATEGY MEDIA ON YOUTUBE
Focus On The Customer's Journey And Experience
Aug. 1 2017
DOCUMENT STRATEGY MEDIA ON YOUTUBE
What Makes the DSF Different?
May 20 2017
DOCUMENT STRATEGY MEDIA ON YOUTUBE
Research Minute with Allison - Gartner's Market Guide for Customer Journey Analytics
Aug. 15 2016
DOCUMENT STRATEGY MEDIA ON YOUTUBE
Customer Communications Management Technology: 14 Providers to Keep Your Eye On
June 20 2016
DOCUMENT STRATEGY MEDIA ON YOUTUBE
Welcome to #DSF16Chicago
May 9 2016
DOCUMENT STRATEGY MEDIA ON YOUTUBE
Research Minute with Allison-Gartner's Magic Quadrant for Customer Engagement
June 4 2015
DOCUMENT STRATEGY MEDIA ON YOUTUBE
Why Your Document Strategy Isn’t Working
June 3 2015
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Humans and AI: The Perfect Partnership for Customer Communications
By
Gina Armada
A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
Be More Effective with Generative AI in Customer Communications
By
Atif Khan
The potential of generative AI to positively impact how we work and live is massive
A Tale of Two Revolutions
By
John Mancini
You may wonder why an old content management guy is writing about generative AI and LLMs
Generative AI
By
Liz Stephen and Mia Papanicolaou
Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
What it Takes to be Effective with Gen AI
By
Atif Khan
Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue
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