2016-08-15

Research Minute with Allison - Gartner's Market Guide for Customer Journey Analytics

Our Editor Allison Lloyd covers Gartner's Market Guide for Customer Journey Analytics, the technology landscape, and best practices to consider.

Unlocking the Future of Work

By Bryant Duhon

In today's fast-paced world, organizations face increasing pressure to optimize productivity and streamline operations. The introduction of Microsoft Copilot represents a quantum leap forward in enterprise productivity, offering a powerful tool that integrates...
Are Your CCM Systems Costing You More Than You Know?

By Avi Greenfield

In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience. Unfortunately, many organizations are bogged down
Managing the Transactional Shift

By Andy Young

In the transactional print world, there is a change happening, but nobody is talking about it
It’s Time to Revolutionize Your Customer Communications with AI

By Jesse Lujan

Clear, branded, engaging, and 100% accurate—these are the hallmarks of effective customer communications. Yet, for many organizations, creating them at scale remains a challenge
Managing the Transactional Shift

By Andy Young

In the transactional print world, there is a change happening, but nobody is talking about it