2019-08-05

Part 1: Conversation with Nuxeo - The Future of ECM

At DSF '19 in Anaheim, CA, DOCUMENT Strategy Editor Allison Lloyd sits down with David Jones, VP of Product Evangelism at Nuxeo, to discuss what the future of enterprise content management (ECM) holds and the major trends we should look out for. In this video, Dave offers a reality check on what this future will look like and how applying AI to address real back-office challenges and leveraging it for process optimization delivers actionable solutions today, not tomorrow.
  • Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
  • How much do I owe?  How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. 
  • If there’s one thing we’ve learned after decades in customer communications, it’s this: notifications are never “just notifications.”
  • When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
  • Resistance to change is a familiar challenge in any transformation initiative, but it becomes especially entrenched in document-heavy environments. These are the systems and workflows that have been b