Pricing is one of the most powerful — yet underutilized — strategies available to businesses. A McKinsey & Company study of the Global 1200 found that if companies increased prices by just... View More
Document management is complex, due to the high volume of documents insurers generate as well as the need to adapt to new communication vehicles and distribution channels. Insurance companies need to address... View More
In order to identify our business and systems requirements, regardless of the technology segment, one must first understand the differences — and yes, there are differences. Typically, we think of... View More
Another year has gone by, and this series on channel management is coming to a close. I covered a lot of ground this year with the intent of providing some mind fodder to consider as you develop and refine... View More
RSD, a leading provider of information governance solutions for the enterprise, announced a strategic partnership with GMC Software Technology, the standard in personalized communication. Today's enterprise... View More
Remember King of the Hill? I don't mean the animated TV show, but the game we played as kids where a hill, jungle gym or any definable area could be declared the sole domain of the "king," until a new... View More
A large number of our enterprise clients and prospects are reaching out to us to ask about the direction of customer communication management (CCM) technology in general and about multi-channel delivery... View More
Pitney Bowes Inc. (NYSE:PBI) officially launched Pitney Bowes Healthcare Customer Communications Management (CCM), a suite of tailored communications solutions designed specifically... View More
Bottomline Technologies (NASDAQ: EPAY), a leading provider of collaborative payment, invoice and document automation solutions, announced it is making its Paymode-X functionality available in the WebSeries®... View More
EventEvolution Management Inc. is pleased to announce that the third annual DOCUMENT Strategy Forum was a resounding success and once again delivered a business-driven environment for the most active and... View More
You've probably noticed that the American public has not been shy about asking our leaders tough questions about the state of "The American Dream." I'm sure you heard the question asked at the CNBC Town... View More
I don't think a day goes by that I don't see some type of offer for mobile payments. Whether I'm paying my bills on my bank's website, watching TV with my family or checking out the latest industry news,... View More