Even if you are not a programmer, you have likely heard some mention of XML within your organization and throughout the industry. Certainly, your technologists are using it when explaining how they are... View More
Ask anyone to define the document and the word "paperbCrLf will most likely be used. However, in today's digital age, a document may start its life as paper, then be scanned into an electronic format,... View More
With millions of fields of data to read within a transactional enterprise, accuracy of that data is vital. The utilization of validation procedures and statistical analysis can lend a helping hand to your... View More
If you’re staring at a Gantt chart that’s slipped three quarters, a budget that’s doubled, or a migration that looked simple in the demo and turned into a two-year saga, take a breath. You are far from alone
Making Every Customer Message MatterIn financial services, communication is often treated as a necessary obligation. A policy document must be delivered, an account statement must be sent, a claim let
Enterprise communications have long been framed as a debate between physical and digital delivery. Organizations pursuing cost savings often viewed digital transformation as a pathway to reducing or e
As an avid movie goer, I regularly visit my local cinema for the latest release, blockbusters, or smaller independent films. Recently it occurred to me that my ticket purchase behavior had narrowed to
Every year, somewhere in your organization, a contract comes up for renewal. Your team prepares. They benchmark pricing, sketch out alternatives on paper and walk into the negotiation expecting a reas
