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OpenText at DSF 2018
OpenText Is Serious About the Digital Business: Here's Why That Matters
By Allison Lloyd
OpenText is a behemoth provider of enterprise information management—well known for its habit of scooping up companies that match its particular skillset and market alignment, including some former...

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Smart Communications Builds on Momentum, Appoints James Brown as CEO
Smart Communications has appointed James Brown as Chief Executive Officer (CEO). Mr. Brown brings with him considerable knowledge leading software as a service (SaaS) organizations in highly regulated...
Kofax, Digital Banking Trends See Rise in RPA in Financial Services Market
Kofax and Digital Banking Trends have teamed up to issue the 2018 Financial Services Industry
With OpenText Release 16 EP4, Company Doubles Down on Extended ECM
OpenText announced the availability of OpenText Release 16 Enhancement Pack 4 (EP4) earlier this month, which is designed to enhance its existing security, artificial intelligence (AI), Internet of things...

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The 4 Types of CCM Technology You Need to Know About
 

The movement toward centralized communication platforms
By Kaspar Roos

In 2018, we will continue to see the convergence of customer communications management (CCM) within the digital customer experience (DCX) market. While customer communications technology is increasingly used to improve the customer...
Is Blockchain the Real Deal?
Technology Roundup: Dropbox Goes Public, Laserfiche Innovates, Canon Enhances Security Portfolio, and Xerox Plots a Path Forward
The Privacy Battleground
   


By Topic

DOCUMENT CAPTURE 

3 Ways to Become a Digital Transformation Powerhouse
Machine Learning vs. Traditional Automation in Document Processing
The Digitization Project: Just Scan Everything?

CUSTOMER EXPERIENCE 

What Is Touchpoint Management Software, and How Does It Improve the Customer Journey?
How to Make Customer Experience a Success with SharePoint
These Are the Industry KPIs to Look For

DATA/DOCUMENT SECURITY 

Information Security Means Guarding What You Say Too
CEOs Care About Privacy and Information Security, and You Should Too
What's the Difference Between Structured and Unstructured Data?

DOCUMENT DESIGN 

Automating Document Design for Multiple Channels
Why Mobile-Responsive Solutions Are Critical for Digital Transaction Management
Effective Document Design Integrates Both Style and Substance

COMPLIANCE/E-DISCOVERY 

The Path to Document Accessibility
5 Reasons to Consider a SaaS Solution for IG
COSO Enterprise Risk Management: What It Means

CUSTOMER COMMUNICATIONS MANAGEMENT (CCM) 

Technology Is Changing What CCM Looks Like
The Top Communication Trends for 2018
GMC Software and OpenText Top Gartner's Magic Quadrant for CCM, and New Leaders Emerge

BUSINESS/FORMS PROCESS MANAGEMENT 

Automating Returned Mail with RPA
Is It Time for a Chief Process Officer?
Adobe, Microsoft and IBM Are Changing the E-Forms Market: What You Need to Know

OMNI-CHANNEL DELIVERY 

The Key to Going Paperless: A Better Digital Experience
Outsourcing Print: Smooth Sailing or Stormy Seas?
Why Your Competitors Are Outsourcing the Print Shop

ENTERPRISE CONTENT MANAGEMENT (ECM) 

Hello, Managing Documents Still Matters
Enterprise Content Management: Watch for These Disruptors
How to Hire a Document Management Consultant

INFORMATION MANAGEMENT/GOVERNANCE 

Shades of Information Management: Back to the Basics
Measuring the Maturity for Document Strategies 2017
Cleaning Up Your Shared Drives: Begin with the Decision Tree

MARKETING/ PERSONALIZATION 

Big Data Is Turning the Spotlight on This Key Executive
Gain the Advantage: The Power of Personalization
Even Digital-Savvy Millennials Respond to Direct Mail

RECORDS MANAGEMENT/RECOVERY 

The Document Life Cycle Road to Digital Preservation and Archiving
Classification: Foundational Elements of Content Lifecycle Management
The 5 Steps to Starting a Records Management Program

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