• GettyImages-1186418457
    After more than a year of adapting business models due to COVID-19, many businesses have come to realize that supporting a remote workforce is a viable option, and one that in some cases, delivered hi
  • man-gb16f6a3a8_1280
    In the midst of shifting workforces, rapidly evolving customer expectations and newly emerging channels, upgrading to cloud-based B2C communications solutions has never been more attractive. Modern cu
  • GettyImages-936117884
    After spending two decades in the industry, I am aware that non-document people think what we do is boring. While it hurts my feelings a bit, they are right most of the time. If we plan, design, resea
  • Untitled (63)
    Selecting the right business partner for customer communications management (CCM) delivery is a critical task. Shrewd organizations use the Request for Proposals (RFP) process in an attempt to make th
  • Feature-McIntosh
    Global industry is in the midst of unprecedented change. Heralded by many as the ‘fourth industrial revolution,’ one of its key drivers is digital transformation, a technological advancement that, in part, has given rise to new competitors,...

News

Quadient has announced a significant upgrade to Quadient® Impress, a software-as-a-service (SaaS) multi-channel document delivery and automation solution for small and medium businesses (SMBs). The...
The Business Intelligence Group today announced that it has awarded Messagepoint Inc. a 2021 Stratus Award for Cloud Computing in the Artificial Intelligence (AI) category. The Stratus Awards, an annu
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, has completed the acquisition of Open Access Technologies (OAT), a leading

Magazine

   




Follow  


By Topic


2021-22 Hot Solution Companies in Customer Experience