The convergence of artificial intelligence (AI) and machine learning technology with customer communications management (CCM) systems has reached a decisive tipping point


OpenText expands the breadth of its cloud security offerings with its announcement on November 11, 2019 to acquire Carbonite, Inc., a provider of cloud-based data backup and protection services. The purchase...
As September drew to a close, Neopost, one of the most historic brands in the mailing and document solutions industry, announced plans to realign their 90-year-old corporate identity under Quadient, focusing...
Targeting the edge of the organization, Kodak Alaris unveiled two network-connected scanning solutions this week with the introduction of the Alaris INfuse Smart Connected Scanning Solution and the Kodak



By Bud Porter-Roth & James Watson, Jr.

As more and more orgnaizations look to move toward cloud content management, this particular technology segment is quickly evolving into a fragmented set of applications and tools. Today, cloud content management can be used in two main ways: to supplement your existing enterprise content management (ECM) system—basically acting as a collaborative front-end to the current system—or as a standalone solution that manages your documents and files.

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