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The recent conviction of former Autonomy Chief Financial Officer Sushovan Hussain of accounting fraud should remind us all of the value of due diligence. However, practicing due diligence isn't just for...
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OpenText announced the availability of OpenText Release 16 Enhancement Pack 4 (EP4) earlier this month, which is designed to enhance its existing security, artificial intelligence (AI), Internet of things...
Quadient, formerly GMC Software, the award-winning leader in Customer Communications Management (CCM), will be speaking and exhibiting on different areas critical to customer experience success at Document...
The DOCUMENT Strategy Forum (DSF) is pleased to announce that its 2019 Conference will be held on May 7-9, 2019 at the Hilton Anaheim in California. For the past ten years, the DSF has blazed a path to...
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The 4 Types of CCM Technology You Need to Know About
The movement toward centralized communication platforms
By Kaspar Roos
In 2018, we will continue to see the convergence of customer communications management (CCM) within the digital customer experience (DCX) market. While customer communications technology is increasingly used to improve the customer...
By Kaspar Roos
In 2018, we will continue to see the convergence of customer communications management (CCM) within the digital customer experience (DCX) market. While customer communications technology is increasingly used to improve the customer...
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