Dave Smith

David Mario Smith is founder and principal analyst at Inflow Analysis. Mr. Smith is a Gartner veteran of over 16 years and an IT industry professional with 20 years of experience in the collaboration and workplace technology markets, having helped thousands of enterprises with their collaboration and workplace strategies. Mr. Smith’s career spans from being a senior analyst at Gartner to research director and lead analyst at Aragon Research.
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Overcome Digital Disruption: Focus on People and Outcomes
July 28 2015
Disruption has become the new industry buzzword these days. At every conference I’ve attended this year, “disruption” or “digital disruption” finds its way into the keynote....
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Why You Should Move From Predictive To Prescriptive Analytics
May 19 2015
With all the hype about Big Data and predictive analytics, we are seeing a plethora of technology providers tout how great their analytics capabilities are. Analytics is the new black! Predictive analytics...
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Solving the Leadership and Employee Engagement Conundrum
March 19 2015
I've been focusing a lot on engagement lately, whether that be employees or customers. Hey, people do indeed make the world go round! I want to focus this piece, though, on the impact of leadership on...
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People, Content and the Collaboration Continuum: How to Achieve Real Business Outcomes
Feb. 18 2015
Collaboration happens between people. People collaborate around content that is created and/or shared during collaborative interactions. It is a continuum that includes multiple technologies and modalities...
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Create Better Digital Experiences With Contextual Content
Jan. 26 2015
One of the major effects of digital business and the transformation it causes is a renewed focus on experiences. This is why we’ve moved from static content on websites to holistically supporting...
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Employee Engagement and the Art of Listening
Jan. 6 2015
The key assets of any company are its people, particularly the ones facing customers. It’s their ideas that lead to innovation, which will, in turn, enhance and grow the business. People make your...
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Predictive Hiring: Getting Talent Down to a Science
Dec. 1 2014
Predictive analytics is impacting all business disciplines, such as human resources (HR) and, specifically, talent acquisition and management. With the increase in data, recruiters face both an opportunity...
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Contextual Content: Understanding Digital Body Language
Nov. 11 2014
In this age of the Internet of Things (IoT), everything that can be connected will be connected. This means that information and content will be shared in real time between connected things. Behind the...
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Your Content Is On the Move: Is It Secure?
Sept. 23 2014
One hot, new enterprise trend is mobile content management (MCM). Some will argue that “it’s just content management” and you don’t need the mobile descriptor. However, I believe...
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Is Your ECM System Ready for Video Content? Not!
Aug. 25 2014
Video consumption is growing rapidly, as people access it in nontraditional ways, such as the Internet and on mobile devices. The millions of clips on YouTube prove that they also enjoy creating video...
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Defending Your Information Management Practices
There is a growing discussion among business organizations, regarding the challenge of defending information practices, emphasizing the need for updated governance and process documentation, stakehold