Morad Rhlid

Morad Rhlid is the Managing Director of the SER Group, the largest enterprise content management (ECM) vendor in Europe. Rhlid is an ardent believer in the power of ECM and has been successfully convincing IT managers from diverse international markets of this for over 20 years now. He helps businesses make the jump into the digital future using SER’s content services platform Doxis4 and the integrated collaboration solution Doxis4 iRoom.
3 Information Management Trends
Aug. 15 2019
In today's digital economy, information management professionals and the C-suite can’t afford to become complacent about their information management practices, especially as regulations around data...
  • In today’s complex and highly regulated customer communications management (CCM) landscape, organizations face a critical decision
  • In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience
  • The rapid expansion of artificial intelligence (AI) has ushered in an era of unprecedented data collection, processing and utilization. While this has propelled innovation, efficiency and convenience
  • Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
  • A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth