Morad Rhlid

Morad Rhlid is the Managing Director of the SER Group, the largest enterprise content management (ECM) vendor in Europe. Rhlid is an ardent believer in the power of ECM and has been successfully convincing IT managers from diverse international markets of this for over 20 years now. He helps businesses make the jump into the digital future using SER’s content services platform Doxis4 and the integrated collaboration solution Doxis4 iRoom.
3 Information Management Trends
Aug. 15 2019
In today's digital economy, information management professionals and the C-suite can’t afford to become complacent about their information management practices, especially as regulations around data...
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue
  • Today, executives are excited about the promise of artificial intelligence (AI) to help their businesses grow and innovate, potentially transforming every part of work, delighting customers with new e