Daniel Schmidt

Daniel Schmidt is Senior Product Marketing Manager at Kofax. He is responsible for the market requirements, product strategy, and roadmap for various products, such as Kofax Customer Communications Manager, Kofax Communication Server, and Kofax SignDoc. Daniel has 19 years of experience in the enterprise software industry and demonstrated success in large and mid-sized enterprises.
10 Processes for RPA
June 2019
10 Processes Primed for Robotic Process Automation
BY Daniel Schmidt
June 20 2019
Organizations have more opportunities than ever before to improve their business processes—or totally rethink them. Robotic process automation (RPA) and
Digital Maturity
September 2017
Digital Maturity Means Integrating These Two Things
BY Daniel Schmidt
Sept. 22 2017
Successful companies have a customer-centric view, providing a rich experience at every interaction. However, a lot of organizations fail to deliver an excellent, consistent customer experience (CX) because...
CCM Fuels Engagement - DOCUMENT Strategy
April 2017
How a Customer Communications Solution Can Fuel Engagement
BY Daniel Schmidt
April 5 2017
Merriam-Webster adds thousands of new words and phrases to the dictionary each year. Some recent additions include FOMO (fear of missing out), athleisure, and meet-cute. While it’s not yet officially...
  • health cx
    Navigating Uncertainty
    By John Zimmerer
    Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
  • Getting Billing ‘Just Right’
    By Mitch Anderson
    How much do I owe?  How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. 
  • marquee
    From a Tick Box to Competitive Advantage
    By Liz Stephen and Mia Papanicolaou
    If there’s one thing we’ve learned after decades in customer communications, it’s this: notifications are never “just notifications.”
  • touchpoint
    Why Every Document Is Now a Touchpoint
    By Gary Gregg
    When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
  • resistance
    Turning Resistance into Resilience
    By Angele Taylor
    Resistance to change is a familiar challenge in any transformation initiative, but it becomes especially entrenched in document-heavy environments. These are the systems and workflows that have been b