Daniel Schmidt

Daniel Schmidt is Senior Product Marketing Manager at Kofax. He is responsible for the market requirements, product strategy, and roadmap for various products, such as Kofax Customer Communications Manager, Kofax Communication Server, and Kofax SignDoc. Daniel has 19 years of experience in the enterprise software industry and demonstrated success in large and mid-sized enterprises.
10 Processes for RPA
June 2019
10 Processes Primed for Robotic Process Automation
BY Daniel Schmidt
June 20 2019
Organizations have more opportunities than ever before to improve their business processes—or totally rethink them. Robotic process automation (RPA) and
Digital Maturity
September 2017
Digital Maturity Means Integrating These Two Things
BY Daniel Schmidt
Sept. 22 2017
Successful companies have a customer-centric view, providing a rich experience at every interaction. However, a lot of organizations fail to deliver an excellent, consistent customer experience (CX) because...
CCM Fuels Engagement - DOCUMENT Strategy
April 2017
How a Customer Communications Solution Can Fuel Engagement
BY Daniel Schmidt
April 5 2017
Merriam-Webster adds thousands of new words and phrases to the dictionary each year. Some recent additions include FOMO (fear of missing out), athleisure, and meet-cute. While it’s not yet officially...
  • CCM: In-House or Outsource?
    By Bryan Matlock
    In today’s complex and highly regulated customer communications management (CCM) landscape, organizations face a critical decision
  • quad
    Are Your CCM Systems Costing You More Than You Know?
    By Avi Greenfield
    In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience
  • data
    Data Privacy & Sovereignty
    By Eric Riz
    The rapid expansion of artificial intelligence (AI) has ushered in an era of unprecedented data collection, processing and utilization. While this has propelled innovation, efficiency and convenience
  • AI
    AI Is Shaping the Future of Translation in Communications
    By Patrick Kehoe
    Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
  • balance
    Striking a Balance
    By Liz Stephen and Mia Papanicolaou
    A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth