Daniel Schmidt

Daniel Schmidt is Senior Product Marketing Manager at Kofax. He is responsible for the market requirements, product strategy, and roadmap for various products, such as Kofax Customer Communications Manager, Kofax Communication Server, and Kofax SignDoc. Daniel has 19 years of experience in the enterprise software industry and demonstrated success in large and mid-sized enterprises.
10 Processes for RPA
June 2019
10 Processes Primed for Robotic Process Automation
BY Daniel Schmidt
June 20 2019
Organizations have more opportunities than ever before to improve their business processes—or totally rethink them. Robotic process automation (RPA) and
Digital Maturity
September 2017
Digital Maturity Means Integrating These Two Things
BY Daniel Schmidt
Sept. 22 2017
Successful companies have a customer-centric view, providing a rich experience at every interaction. However, a lot of organizations fail to deliver an excellent, consistent customer experience (CX) because...
CCM Fuels Engagement - DOCUMENT Strategy
April 2017
How a Customer Communications Solution Can Fuel Engagement
BY Daniel Schmidt
April 5 2017
Merriam-Webster adds thousands of new words and phrases to the dictionary each year. Some recent additions include FOMO (fear of missing out), athleisure, and meet-cute. While it’s not yet officially...
  • Screenshot 2024-10-24 at 9.22.49 AM
    Be More Effective with Generative AI in Customer Communications
    By Atif Khan
    The potential of generative AI to positively impact how we work and live is massive
  • A Tale of Two Revolutions
    By John Mancini
    You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI
    By Liz Stephen and Mia Papanicolaou
    Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • What it Takes to be Effective with Gen AI
    By Atif Khan
    Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue
  • Screenshot 2024-10-01 at 11.49.09 AM
    RPA and AI: Why Your Business Needs Both
    By Brian DeWyer
    Today, executives are excited about the promise of artificial intelligence (AI) to help their businesses grow and innovate, potentially transforming every part of work, delighting customers with new e