Content. Collaboration. Technology. Governance.
10 Processes Primed for Robotic Process Automation
June 20 2019
Organizations have more opportunities than ever before to improve their business processes—or totally rethink them. Robotic process automation (RPA) and ...
What to Tell Your Document Management Consultant About Your IT Infrastructure
June 18 2019
Before you can hire the right document management consultant, you first need to gain an understanding of your business and the information technology (IT) infrastructure within it. A few years ago, I wrote...
Moments That Matter: CCM and CX in Times of Change
There is an expression, “The only constant is change.” That certainly appears to be true in 2020, and especially so for communicators in almost every industry