Steve Reynolds

Steve Reynolds is a Director of Icon UK Limited, a specialist providing legacy migration and modernization for enterprise customer communications management. Steve’s experience lies in solution selling, software as a service (SaaS), cloud platform, and information technology service management (ITSM) across organizations in both the public and private sector. He is committed to helping organizations unlock step-change cost reduction and deliver the best communications experience for their customers.

Legacy Systems Restrict Customer Experience Improv
March 2017
Why Legacy Systems Restrict Customer Experience Improvement
BY Steve Reynolds
March 14 2017
Improving the customer experience is a key concern of every business, and delivering omni-channel communications is an essential requirement of these strategies. However, delivering transformation in this...
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