2019-10-11

What's Fueling the Growth of the Text Analytics Market?

The explosion of unstructured content and the need for business intelligence applications is fueling the growth of the text analytics software market. In our latest video, we take a look at this technology segment and 2 industries leading the way.
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue