The Changing Landscape of Information Management (Joe Shepley) - Keynote at DSF '17

Joe Shepley delivers the State of the Industry in Information Management in this Spotlight Keynote at the DSF '17, held in Chicago on May 1-3 (http://documentstrategyforum.com). Joe is Vice President & Practice Leader at Doculabs (http://www.doculabs.com).
The convergence of artificial intelligence (AI) and machine learning technology with customer communications management (CCM) systems has reached a decisive tipping point