Articles Videos
Untitled2
Sept. 1 2022
Do your teams manage a large number of document-based processes? Do you have vast libraries of forms and templates that are tailored for products and regions, or multiple legacy platforms that underpi
Screen Shot 2022-08-29 at 12.41.35 PM
Aug. 29 2022
Digital transformation is a hot topic. Articles in magazines and sessions at conferences have examined what it means to execute a digital transformation while keeping the business running. Most adviso
May 31 2022
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the introduction of CCM Gateway SDK (software development kit)... View More
May 10 2022
Kodak Alaris has expanded its award-winning S3000 Scanner Series with the launch of two new models, the Kodak S3120 Max and Kodak S3140 Max. Both scanners are designed to help organizations make the m
Screen Shot 2022-02-21 at 11.59.41 AM
Feb. 21 2022
Digital transformation is impossible unless you understand your business processes. Poorly designed or outdated business processes cost organizations money — in lost customers, missed opportunities
ecommerce-gee7cfcf22_1280
Jan. 26 2022
It can be tempting to hang on to out-of-date methods while in the process of a digital transformation. If you use manual workflows and juggle spreadsheets, staying ahead feels impossible... View More
Oct. 14 2021
Doxee (DOX:IM), the leading high-tech multinational company offering products for Digital Customer Experience and Digital Transformation, announces that has signed with Messagepoint, a leading provide
GettyImages-1165226014
July 29 2021
There's no doubt that the pandemic accelerated many organizations’ digital transformation journeys. There was even a joke that the pandemic had been more effective than most CIOs in enabling digita
consulting-3055704_1280
May 25 2021
A couple of months ago, we discussed the benefits of fusion teams in order to speed up the necessary digital transformation that COVID brought to the center stage... View More
Dec. 15 2020
Analyst firm cites newly distributed workforce, digital transformation and expanding volume and velocity of content as key factors driving more organizations to adopt DAM solutions... View More
laptop-5448504_1280
Nov. 30 2020
Even before COVID-19, work from home arrangements were increasingly common as digital transformation turned virtual collaboration from an occasional job perk into a popular alternative... View More
generic
May 18 2020
For several years now we have been reading about the importance of embarking on a digital transformation journey and the value of speed and clarity when communicating with customers... View More
Screen Shot 2020-04-24 at 9.32.57 AM
April 24 2020
Sefas announced that it has added a new Rapid Digital Transformation solution that broadly enhances its omnichannel capabilities... View More
Digital Process Automation
Nov. 21 2019
As the calendar winds down for the year, everyone’s focus is turning to what 2020 will bring. There's one thing that’s definite though—digital transformation will remain on virtually... View More
Omni-Channel Dream Team
Oct. 25 2019
Everybody in the customer communications management (CCM) industry is talking about omni-channel. For some, it’s part of a larger digital transformation within the enterprise... View More
Citizen Development
Oct. 21 2019
Speed and agility have become necessary drivers for organizations to achieve their digital transformation goals. Just like many intuitive, consumer-facing tools that led to the rise of shadow information... View More
830x539_Connie
July 29 2019
Digital transformation has seized the imagination of virtually every C-suite. It promises to radically enhance customer engagement and loyalty across all business functions while improving competitiveness,... View More
830x539_Doculabs
July 26 2019
Robotic process automation (RPA) is a hot topic, and for good reason: It offers a way to mimic and eliminate the manual steps required by humans when performing repetitive tasks. However, it’s not... View More
830x539_Mike
July 25 2019
Is the idea behind "big data" really just hype? While there is an enormous amount of data available, it first needs to be understood before it can be useful. Data doesn't necessarily translate into information... View More