Articles Videos
Agile Approach for Document Management
March 29 2019
Document management systems have become very complex, especially when implementing a new system across many departments. Each of those departments often has a different business focus— all the while... View More
ERP vs EDM
March 15 2018
A couple of years ago, I wrote about how people consider enterprise resource planning (ERP) to be the sexiest app on the block. Indeed, these are invaluable business tools, but that does not mean they're... View More
audit_EDM
Jan. 4 2017
As we close out another year in the electronic document management (EDM) world, I have a suggestion: Start the year with an audit of your EDM system. Why? Over the years, there have been many articles... View More
EDM
Nov. 9 2016
During a workshop at a large corporation discussing the benefits of electronic document management (EDM), it was interesting to find that there were almost as many concepts of EDM as were people in the... View More
governments
Oct. 20 2016
Electronic document management (EDM) in government is a very interesting issue that takes up a lot of meetings, though difficult to get the most use out of them. It is a slippery road for those who are... View More
flow
Aug. 16 2016
Years ago, I learned this saying from a friend in the yachting world, “Everything is possible but nothing is easy.” This is also true in the context of managing critical information. Last month,... View More
NowWhat
July 12 2016
After a long debate and a lot of reading, the company decides an electronic document management (EDM) solution is imperative. Budgets have been released, and the chief executive officer (CEO) is personally... View More
ThinkstockPhotos-486595900
March 22 2016
There have been a number of articles on how to win customers, namely, in this unsexy business of electronic document management (EDM) or electronic content management (ECM). It is, indeed, a difficult... View More
people_edm_small
Sept. 2 2015
Last time, we briefly analyzed nine of the most common issues that prevent an effective implementation of electronic document management (EDM) in organizations. Basically, they were all related to the... View More
barriers_2015_small
Aug. 4 2015
| #9 TOP READ — In one of my previous articles, I recognized that electronic document management (EDM) is definitely not a sexy solution for companies. No way can it compare with a fancy enterprise... View More
university_small
June 17 2015
It is fascinating that more and more people are going to universities to gain specialized skills in all sorts of different areas, as well as moving onto master’s and doctorate degrees, which require... View More
Document_Life_Cycle_Diagram
March 26 2013
For purposes of discussion in this article, the term document is defined as "recorded information or an object which can be treated as a unit." Document management, often referred to as document management... View More
5 practices
March 25 2012
The electronic document management system (EDMS), as we know it, has been available for almost 20 years. In the early days, all projects involved simple, out-of-the-box deployments or customized projects.... View More
Sept. 14 2011
Kern, a global leader in high-speed, end-to-end production mail solutions is pleased to announce, Kern EDGE the Electronic Document Gateway for the Enterprise. Kern EDGE offers a line of software as a... View More
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  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue
  • Today, executives are excited about the promise of artificial intelligence (AI) to help their businesses grow and innovate, potentially transforming every part of work, delighting customers with new e
  • Personalization is the core of what we do in CCM, and we do this on a scale that still requires specialized software that cannot be replaced by marketing or office editing tools. The number of persona
  • In today's fast-paced business environment, the future of efficiency and productivity is automation