Marc Vontobel

Marc Vontobel is the co-founder and CEO at Starmind. He is a computer scientist turned serial entrepreneur with a real passion for building high tech companies, which he’s done on multiple occasions from bootstrapping through to double digit million venture capital funding rounds. He is an active member of both the Forbes Technology Council and Global Panel of the MIT Technology Review. Marc is dedicated to driving forward Starmind’s vision of making collective human intelligence accessible to everyone with the power of AI. Continually fascinated by how technology can bring people together, Marc truly believes that the scale and power of human intelligence is something that’s vastly underestimated within organizations today.
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FEATURES
Knowledge Management Is Obsolete
BY Marc Vontobel
Oct. 27 2022
The way we work is broken and it’s been for decades. Enterprises large and small are too focused on the existing technology to solve a problem they may have never intended to solve. How do we ensure
  • main
    How IDP is Reshaping CCM: Transactional and Accessible Communications
    By Ernie Crawford
    For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
  • touchpoint
    Why Every Document Is Now a Touchpoint
    By Gary Gregg
    When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
  • Getting Billing ‘Just Right’
    By Mitch Anderson
    How much do I owe?  How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. 
  • health cx
    Navigating Uncertainty
    By John Zimmerer
    Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in