Pamela Velentzas

Pamela Velentzas is Head of Marketing at Experlogix.
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Feb. 17 2022
The effort and expense necessary to unify customer communications systems is easily underestimated. Most companies don’t have a document system. They have many of them!
    A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
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    The potential of generative AI to positively impact how we work and live is massive
    You may wonder why an old content management guy is writing about generative AI and LLMs
    Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
    Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue