Erik Enderson

Erik Enderson is a Senior Manager of Product Marketing for the OpenText Business Network division. He has more than 18 years of experience in the B2B technology sector and 11 years of experience with OpenText fax solutions.

October 2019

Who on Earth Is Using Paper-Based Faxing in the Enterprise? The Answer Might Surprise You

BY Erik Enderson

Nov. 5 2019

Fax is an agile and flexible technology that remains at the heart of document-based workflows. Not only is fax still heavily used within organizations today, it will continue to grow in the coming years....

From Hyper-Personalization to Predictive Communications

By Eric Riz

For more than a decade, personalization has been the dominant narrative in customer experience. Organizations invested heavily in understanding their customers. They built data lakes. They deployed an
Digital Was the Easy Part...

By Liz Stephen and Mia Papanicolaou

We’re now in the experience economy, where customers measure companies by how easy, clear and effective it is to get something done
How to Make Channel-Agnostic Content a Reality in 2026

By Patrick Kehoe

In 2026, many organizations are still trying to meet modern expectations with yesterday's siloed content operating model. Until that changes, the gap between what customers expect and what organizations can deliver will continue to widen
Hybrid Test Data Strategies

By Jennifer Raml

Test data strategy belongs in boardroom discussions, not buried in technical specifications. But here's what actually happens: executives assume IT has it handled, middle managers inherit whatever st
Forms That Fuel Growth

By Andrew Stevens

Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro

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