David Jones

David Jones is an established thought leader and speaker within the information management space and can regularly be seen and heard at related events, webinars, and forums globally. He is Director of Product Marketing at Nuxeo and is responsible for driving forward all aspects of marketing the Nuxeo content services platform globally. He has worked with technologies, such as analytics, cloud, and electronic content management, in a wide range of vertical industries for over 20 years and has occupied roles with AIIM and Hyland, respectively.
What to Look for in a Content Services Platform
October 2018
Top Features to Look for in Your Content Services Platform
BY David Jones
Oct. 22 2018
Times have truly changed, and so have the demands of organizations. Enterprises grapple with more data and content than ever before on a daily basis. The types of information an organization must manage...
  • main
    How IDP is Reshaping CCM: Transactional and Accessible Communications
    By Ernie Crawford
    For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
  • touchpoint
    Why Every Document Is Now a Touchpoint
    By Gary Gregg
    When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
  • Getting Billing ‘Just Right’
    By Mitch Anderson
    How much do I owe?  How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. 
  • health cx
    Navigating Uncertainty
    By John Zimmerer
    Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in