Sergey Golubenko

Sergey Golubenko is a Team Lead and Solution Architect with 13-plus years in software development, including 7 years of working with Microsoft SharePoint. Sergei’s portfolio of SharePoint projects features content and workflow management, search, collaboration, business connectivity services, etc. He believes team engagement is a must for the project success and predicts the advancement of SharePoint in the cloud.
7 DMS for Compliance
August 2018
7 Document Management Solutions for Regulatory Compliance
BY Sergey Golubenko
Aug. 28 2018
Now more than ever, businesses are affected by state and federal regulations for compliance, particularly in regard to information security, sharing, and retention. Failing to meet these requirements may...
    Humans and AI: The Perfect Partnership for Customer Communications
    By Gina Armada
    A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
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    Be More Effective with Generative AI in Customer Communications
    By Atif Khan
    The potential of generative AI to positively impact how we work and live is massive
    A Tale of Two Revolutions
    By John Mancini
    You may wonder why an old content management guy is writing about generative AI and LLMs
    Generative AI
    By Liz Stephen and Mia Papanicolaou
    Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
    What it Takes to be Effective with Gen AI
    By Atif Khan
    Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue