Wasim A. Khan

Wasim A. Khan is the Head of Xerox Global Workflow Automation unit and the General Manager of the Xerox DocuShare software business. Prior to this, Wasim held numerous roles in Xerox as the Senior Director for Business Offerings for Workflow Automation of the Xerox Large Enterprise Operations. He is currently based in Palo Alto, California.
Digitalization and Workflow
June 2017
3 Industries Prime for Workflow Automation and Digitalization
BY Wasim A. Khan
June 26 2017
Today, there is a growing expectation for almost all workflow tasks to be digitized in some way. It feels jarring to many customers when they are required to use paper-based processes, make an in-person...
Ask These 3 Questions to Drive Enterprise Producti
February 2017
Ask These 3 Questions to Drive Enterprise Productivity in 2017
BY Wasim A. Khan
Feb. 15 2017
A new year brings new resolutions. While digital transformation has been a buzzword for many years, this year, organizations must truly turn their attention to digitization, because consumers will no longer...
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    Be More Effective with Generative AI in Customer Communications
    By Atif Khan
    The potential of generative AI to positively impact how we work and live is massive
  • A Tale of Two Revolutions
    By John Mancini
    You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI
    By Liz Stephen and Mia Papanicolaou
    Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • What it Takes to be Effective with Gen AI
    By Atif Khan
    Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue
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    RPA and AI: Why Your Business Needs Both
    By Brian DeWyer
    Today, executives are excited about the promise of artificial intelligence (AI) to help their businesses grow and innovate, potentially transforming every part of work, delighting customers with new e