Francis Dion

Francis Dion is the chief executive officer of Xpertdoc Technologies Inc. With his entrepreneurial drive and passion for client services, he has over 20 years of experience in software development, managing information technology (IT) services, as well as consulting and training services. It is with his guidance that Xpertdoc is now directly involved in multiple implementations of document management and customer communication projects for over 200 organizations worldwide. Prior to Xpertdoc, Mr. Dion has worked with major companies such as PSP Investment, Aon Consulting, E-Com and SPIN Montreal.
csutomerdata
March 2016
A Data-Driven Customer Communications Strategy: Think Incremental Improvements
BY Francis Dion
March 2 2016
There are many components to developing a modern, data-driven customer communications strategy, none of which are more challenging than securing full customer data and preferences. The difficulty lies...
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