Dan Lucarini
A software product manager at heart, Dan is also an entrepreneur with over 25 years of experience working for ECM and Capture leaders such as OpenText, Kofax, and IBML. He has worked on VC and private equity funded startup teams, assisted on several M&A transactions, and his roles included CMO and VP Product Management. After serving two terms on the AIIM Board of Directors, Dan was elected to the Company of Fellows in 2018.
BY Dan Lucarini
Jan. 10 2023
The cost of compliance has skyrocketed in recent years. According to Forbes, banking regulatory costs will rise from 4% to 10% of banking revenue by 2021
It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery me
By Bart PelusoArtificial intelligence’s (AI) emergence as a transformation catalyst has redefined the landscape of industries and processes
By Richard HuffIn today’s market, customers have more choices than ever. Robust internet access has made it easier to find alternative providers
Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical
By John HarneyIn the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done