Chris Strammiello

Chris Strammiello directs the worldwide Marketing and Product organizations for the Nuance Imaging Solutions Business Unit. Chris has played a strategic leadership role in the merger and acquisition and integration strategies behind Nuance adding eCopy, XSolutions, and Equitrac. He came to Nuance in 2000 from Xerox Corporation where he held a variety of marketing and strategy positions. Chris holds a BS in Marketing from the University of Connecticut. He has more than 15 years experience in the imaging industry and is a regular expert commentator in the media.
Artificial Intelligence Requires Tighter Security
March 7 2018
As artificial intelligence (AI) becomes more ingrained into our daily lives, we are starting to do things very differently. According to a recent article, the
  • main
    For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
  • touchpoint
    When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
    How much do I owe?  How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. 
  • health cx
    Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in