Anthony Dupree

Anthony Dupree is the Chief Information Officer and Chief Information Security Officer of Novitex Enterprise Solutions. Anthony holds certifications from the Information Systems Audit and Control Association and the International Council of Electronic Commerce Consultants.
ThinkstockPhotos-514989248
July 14 2016
When the last person leaves the office at night, the doors are supposed to be locked with the alarm set, but tonight, the alarm is off, and a side door is left propped open by a provider. When no one is...
  • Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
  • How much do I owe?  How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. 
  • If there’s one thing we’ve learned after decades in customer communications, it’s this: notifications are never “just notifications.”
  • When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
  • Resistance to change is a familiar challenge in any transformation initiative, but it becomes especially entrenched in document-heavy environments. These are the systems and workflows that have been b