Wouter Koelewijn

Wouter Koelewijn is the Senior Vice President, Managing Director of the Y Soft Scanning Division. He is an outspoken advocate for simplifying scanning on multifunction devices. Prior to working with Y Soft, Wouter founded X-Solutions in late 2002, which was later acquired by Nuance in 2009. Prior to X-Solutions, Wouter was the chief technology officer (CTO) and co-founder of a Xerox concessionaire in the Netherlands from 1994-2002.
reengineer
May 18 2016
“Go digital, and you’ll improve productivity,” they say. It sounds good on paper, but without stepping back to understand a paper-based process, going digital by simply enabling the scanning...
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