Thomas Schneck

Thomas Schneck is the president of DocuWare and is responsible for worldwide sales and marketing activities. For more information on efficient document management, visit blog.docuware.com.

Where Document Management Really Drives Revenue

Jan. 13 2016

The phrases “digitizing your business” and “digital business” are becoming increasingly common, but they are admittedly a bit broad. What does a digital business even look like,...

Why AI Is the Key to Breaking Down CCM Modernization Barriers

By Patrick Kehoe

For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire
Creating Effective and Personalized Customer Journeys

By Scott Draeger

Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s journey. It’s not mine, not ours and not yours....
From Chaos to Control

By Christen Wojciechowski

For many organizations, the process of preparing and submitting SEC filings remains a fragmented, error-prone endeavor
Beyond Personas

By Alan Burger

Customer Communications Management (CCM) is in serious need of transformation. Today’s customers expect more than basic personalization — they demand relevance, empathy and immediate access to information that speaks directly to them at the...
The Threat of Cyberattacks Remains a Top Concern

By Eric Riz

In an era defined by digital acceleration, remote work and ubiquitous cloud services, cybersecurity threats have evolved from isolated IT incidents to strategic business risks. Cybercriminals have gro

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Creating Effective and Personalized Customer Journeys

Beyond Personas

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Affinda Launches New Agentic AI Platform to Make Document Processing More Accessible Than Ever

Why AI Is the Key to Breaking Down CCM Modernization Barriers

Solimar Systems Partners with Xenon forte to Expand Advanced Print Workflow Solutions