George Dunn

Mr. Dunn is the founder and president of CRE8 Independent Consultants and is a worldwide recognized consultant, speaker, instructor, contributing editor and author on business process innovation and improvement, paperless technologies and complex computer system replacement planning. He has over 25 years of experience in the advanced technology and process improvement industry. Reach him at www.cre8inc.com.

FEATURES

The 4 Ways to Tell if Paperless Technologies Are for You

BY George Dunn

Feb. 25 2014

Why process innovation and paperless technology? Paperless technologies, such as scanning, capture, recognition, digital signature, electronic content management (ECM), workflow and retention/disposition,...

FEATURES

How to Draw that Elusive “Yes” on Your Workflow Software Project

BY George Dunn

Dec. 13 2013

What is the return on investment (ROI) analysis that will result in the purchase of workflow software? Given the ability of workflow, especially when combined with enterprise content management (ECM) and...

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By Gary Gregg

As we stand at the forefront of a rapidly changing digital landscape, customer communications management (CCM) is facing a critical inflection point. The way businesses communicate with their customer
How Inbound Capture Fits into Total Experience Management

By Avi Greenfield

It's no secret that, despite the ongoing quest for digital transformation, many businesses are stuck in the old ways of using fillable PDFs and paper forms to capture information. The first thing tha
Creating a Governance Policy Checklist

By Eric Riz

A Governance Policy Checklist for managing structured, dark, unstructured and semi-structured data is vital for organizations aiming to optimize operational efficiency, ensure compliance and enhance s
The Human Element of Interaction with Generative AI

By Atif Khan

While we've explored how sophisticated technical strategies can enhance AI performance, it's now time to address the user-centric challenges that often determine the success or failure of these interactions
Getting a Grasp on Document Accessibility

By Ernie Crawford

Ensuring document accessibility is essential for universal information access, catering to individuals who are blind, partially sighted or have cognitive impairments. Compliant, accessible document de

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