Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, introduces Smart MailHub, a solution to help organizations overcome one of the big challenges of the COVID-19 era by reducing the costs, compliance risks and inconvenience of work from home (WFH) and remote office business correspondence.

    As more businesses adapt to working remotely, many are discovering that home office environments pose a unique set of challenges for producing and delivering business correspondence. For many businesses, producing ad hoc and small batch correspondence from remote locations is time consuming, costly and error prone. The situation has become much more complex and challenging since the onset of the pandemic.

    Smart MailHub solves many of the major pain points businesses face when moving business processes from a centralized office to remote locations by empowering remote staff with a secure, easy-to-use interface that makes it possible to submit documents right from their desktops to a production facility for printing, inserting, archiving, tracking and delivery. Additionally, high-integrity, web-based document tracking and audit details ensure accuracy, provide proof of mailing and mitigate compliance risks. Smart MailHub also presents an opportunity for print service providers to offer a new service and capture new print volume, assisting organizations with these challenges. Crawford Technologies is extending a special plan to print service providers and business process outsourcers who want to provide this offering to their customers.

    “With many organizations coming to the realization that WFH is going to be around for a while, it's time to put sustainable solutions in place,” said Ernie Crawford, president and CEO of Crawford Technologies. “Smart MailHub provides an easy way to send mail through your secure production mailing facility.”

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