Messagepoint is a powerful hybrid-cloud customer communications management (CCM) platform, designed to put your business users in direct control of the messages you send your customers, leading to a better customer experience.
With Messagepoint, marketers and business users can now quickly create, test and approve content and communications for digital and print channels—without requiring IT. With the hybrid-cloud model, you never compromise security. While you manage your content and rules in the cloud, your customer data always stays behind your firewall.
Messagepoint also works seamlessly with industry-leading delivery engines such as Salesforce Marketing Cloud for digital, and OpenText Exstream and Quadient Inspire for print output. Additionally, Messagepoint can deliver digital-friendly content to both your web and proprietary messaging systems.
Key Benefits of Messagepoint
• Improve the customer experience with personalized, targeted messaging • Give business users full control over messaging content • Optimize your content and reduce maintenance efforts • Improve multi-lingual and multi-branded communications • Manage all content for omni-channel communications from a single platform • Greater agility and quicker time-to-market on all customer communications • Minimize disruption and leverage existing investments • Reduce the time and cost of migrating your legacy content